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Quasi 7000 dollari richiesti a una coppia inglese dal Paradisus de Oro(Guardalavaca) per un televisore rotto
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Quasi 7000 dollari richiesti a una coppia inglese dal Paradisus de Oro(Guardalavaca) per un televisore rotto
Da mosquito Mar 17 Giu 2014 - 0:04
http://www.martinoticias.com/content/cobraron-casi-7-mil-d%C3%B3lares-por-un-televisor-roto-hotel-holguinero/37278.html
Cobraron casi 7 mil dólares por un televisor roto en hotel holguinero
La gerencia del Hotel Paradiso Río D'Oro le cobró la suma al turista inglés Wesley Dyson, por la supuesta rotura de un televisor que había en la habitación.
La luna de miel terminó en una verdadera pesadilla para el ex soldado británico Wesley Dyson y su novia Heather. La gerencia del Hotel Paradisus del Río D'Oro, en el polo turístico de Holguín, le cobró unas cuatro mil libras esterlinas al turista inglés por la supuesta rotura del televisor de la habitación, ocurrido entre finales de Mayo u principios de Junio actual, como reporta el diario The Bolton News.
Martinoticias se comunicó con el hotel holguinero en varias ocasiones, pero siempre pasaron la llamada a una extensión desde la que jamás respondieron.
Dyson relató que los responsabilizaron por el equipo de televisión y le exigieron pagarlo 10 veces, lo que resultó en un monto de unas cuatro mil libras esterlinas (casi 6.700 dólares). “El hotel estaba manejado por militares y nos aconsejaron pagar por el bien de nosotros mismos”, indicó el turista contrariado.
La pareja contó que tuvieron que pagar una noche extra en un hotel y hacer todos los arreglos para pagar el equipo roto y él tuvo que volar solo de vuelta a casa. Ninguno de los dos recuerda haber dañado el televisor de 32 pulgadas y afirman que el personal del hotel le impedía regresar a la habitación para verificar la causa de la acusación.
Un Dyson asombrado por la política de la hostelería cubana, dijo que ha viajado por todo el mundo durante algo más de trece años y jamás le había ocurrido algo similar: “Fue horrible lo que pasé en Cuba”, señaló el inglés que según su propio testimonio había estado reuniendo el dinero que se gana como camionero para esta luna de miel que le ha traído una deuda considerable.
La compañía turoperadora Thomas Cook para Inglaterra e Irlanda a través de su vocero dijo que hicieron gestiones con la cadena hotelera cubana y se presentaron en el hotel, ubicado en la costa nororiental de la isla. “Los representantes (de Thomas Cook) fueron al hotel, le brindaron apoyo a Dyson hasta que pudo volar de regreso a casa”, y agregó que un equipo está en contacto con el turista para proveerlo de cualquier asistencia adicional.
Dyson aconsejó a quienes viajan a países como Cuba a hacer un inventario personal de lo que hay en las habitaciones y les indicó hacer fotos de todo lo que haya dentro.
Cobraron casi 7 mil dólares por un televisor roto en hotel holguinero
La gerencia del Hotel Paradiso Río D'Oro le cobró la suma al turista inglés Wesley Dyson, por la supuesta rotura de un televisor que había en la habitación.
La luna de miel terminó en una verdadera pesadilla para el ex soldado británico Wesley Dyson y su novia Heather. La gerencia del Hotel Paradisus del Río D'Oro, en el polo turístico de Holguín, le cobró unas cuatro mil libras esterlinas al turista inglés por la supuesta rotura del televisor de la habitación, ocurrido entre finales de Mayo u principios de Junio actual, como reporta el diario The Bolton News.
Martinoticias se comunicó con el hotel holguinero en varias ocasiones, pero siempre pasaron la llamada a una extensión desde la que jamás respondieron.
Dyson relató que los responsabilizaron por el equipo de televisión y le exigieron pagarlo 10 veces, lo que resultó en un monto de unas cuatro mil libras esterlinas (casi 6.700 dólares). “El hotel estaba manejado por militares y nos aconsejaron pagar por el bien de nosotros mismos”, indicó el turista contrariado.
La pareja contó que tuvieron que pagar una noche extra en un hotel y hacer todos los arreglos para pagar el equipo roto y él tuvo que volar solo de vuelta a casa. Ninguno de los dos recuerda haber dañado el televisor de 32 pulgadas y afirman que el personal del hotel le impedía regresar a la habitación para verificar la causa de la acusación.
Un Dyson asombrado por la política de la hostelería cubana, dijo que ha viajado por todo el mundo durante algo más de trece años y jamás le había ocurrido algo similar: “Fue horrible lo que pasé en Cuba”, señaló el inglés que según su propio testimonio había estado reuniendo el dinero que se gana como camionero para esta luna de miel que le ha traído una deuda considerable.
La compañía turoperadora Thomas Cook para Inglaterra e Irlanda a través de su vocero dijo que hicieron gestiones con la cadena hotelera cubana y se presentaron en el hotel, ubicado en la costa nororiental de la isla. “Los representantes (de Thomas Cook) fueron al hotel, le brindaron apoyo a Dyson hasta que pudo volar de regreso a casa”, y agregó que un equipo está en contacto con el turista para proveerlo de cualquier asistencia adicional.
Dyson aconsejó a quienes viajan a países como Cuba a hacer un inventario personal de lo que hay en las habitaciones y les indicó hacer fotos de todo lo que haya dentro.
mosquito- Admin
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Re: Quasi 7000 dollari richiesti a una coppia inglese dal Paradisus de Oro(Guardalavaca) per un televisore rotto
Da mosquito Mar 17 Giu 2014 - 0:07
http://www.theboltonnews.co.uk/news/11279650.Farnworth_newlyweds__honeymoon_nightmare_in_Cuba/
Farnworth newlyweds' honeymoon nightmare in Cuba as groom is ordered to pay £4,000 for 'broken' TV
A NEWLYWED couple’s honeymoon ended in turmoil when the bridegroom had to fly back alone after being ordered to pay £4,000 to replace a broken television.
Former soldier Wesley Dyson and his bride Heather were on the last day of their holiday in the resort of Holguin at the Paradisus del Rio D’Oro when they were ordered off their airport transfer coach.
The Farnworth couple were told a damaged TV had been found in their hotel room.
Mr Dyson, aged 36, was told he would have to pay 10 times the cost value of the TV — 6,600 Cuban pesos or about £4,000 — or the police would not give him his passport back.
He had to wave his 31-year-old wife off in a taxi before spending an extra night in a separate Cuban hotel, frantically making arrangements for the cash to be put in place.
Neither of the couple remember damaging the 32-inch television that had been in their room and hotel staff would not allow them back into the room to inspect it.
Mr Dyson, who now works as a HGV driver, said they are desperately hoping their travel insurance will cover the replacement payment or they will start married life in debt.
He flew back alone to Gatwick, rather than Manchester, a day later than scheduled on June 3.
Mr Dyson said: “The hotel was run by the military and we were advised paying would be in our best interests.
“They said, if you don’t pay that within three days then an investigation will start and you will be held.
“I was in the army for 13 years and have been all over the world but I’ve never been treated like that anywhere.
“It was horrendous — like a Cuban hell.”
He warned other holidaymakers to be on guard when visiting countries like Cuba and to carry out a personal inventory of the contents of their hotel rooms complete with pictures.
Mr Dyson added: “I don’t want anyone else to be waving their new wife off in a taxi in a foreign country on her own. It was terrible.
“We had been saving for the wedding and a dream honeymoon for months so we just don’t have £4,000 to hand.
“I had to borrow it off my dad in the end.”
The couple booked their holiday through Thomas Cook and Mr Dyson said the reps in Cuba had been helpful but also advised him that paying for the TV would “in his best interests”.
Mr Dyson is now anxiously waiting to see if his travel insurance policy with ERV will pay out for the bill.
By paying, despite the circumstances, Mr Dyson is concerned it will appear as though he is accepting liability.
A Thomas Cook UK and Ireland spokesman said: “As soon as our highly experienced resort team was made aware of the situation Mr Dyson was in, representatives went to the hotel and offered him every support possible right through until the time he was able to return home.
“Our customer services team is also in contact with Mr Dyson to see if any further assistance can be provided.”
The management of the Paradisus del Rio D’Oro failed to respond to requests for a comment.
Farnworth newlyweds' honeymoon nightmare in Cuba as groom is ordered to pay £4,000 for 'broken' TV
A NEWLYWED couple’s honeymoon ended in turmoil when the bridegroom had to fly back alone after being ordered to pay £4,000 to replace a broken television.
Former soldier Wesley Dyson and his bride Heather were on the last day of their holiday in the resort of Holguin at the Paradisus del Rio D’Oro when they were ordered off their airport transfer coach.
The Farnworth couple were told a damaged TV had been found in their hotel room.
Mr Dyson, aged 36, was told he would have to pay 10 times the cost value of the TV — 6,600 Cuban pesos or about £4,000 — or the police would not give him his passport back.
He had to wave his 31-year-old wife off in a taxi before spending an extra night in a separate Cuban hotel, frantically making arrangements for the cash to be put in place.
Neither of the couple remember damaging the 32-inch television that had been in their room and hotel staff would not allow them back into the room to inspect it.
Mr Dyson, who now works as a HGV driver, said they are desperately hoping their travel insurance will cover the replacement payment or they will start married life in debt.
He flew back alone to Gatwick, rather than Manchester, a day later than scheduled on June 3.
Mr Dyson said: “The hotel was run by the military and we were advised paying would be in our best interests.
“They said, if you don’t pay that within three days then an investigation will start and you will be held.
“I was in the army for 13 years and have been all over the world but I’ve never been treated like that anywhere.
“It was horrendous — like a Cuban hell.”
He warned other holidaymakers to be on guard when visiting countries like Cuba and to carry out a personal inventory of the contents of their hotel rooms complete with pictures.
Mr Dyson added: “I don’t want anyone else to be waving their new wife off in a taxi in a foreign country on her own. It was terrible.
“We had been saving for the wedding and a dream honeymoon for months so we just don’t have £4,000 to hand.
“I had to borrow it off my dad in the end.”
The couple booked their holiday through Thomas Cook and Mr Dyson said the reps in Cuba had been helpful but also advised him that paying for the TV would “in his best interests”.
Mr Dyson is now anxiously waiting to see if his travel insurance policy with ERV will pay out for the bill.
By paying, despite the circumstances, Mr Dyson is concerned it will appear as though he is accepting liability.
A Thomas Cook UK and Ireland spokesman said: “As soon as our highly experienced resort team was made aware of the situation Mr Dyson was in, representatives went to the hotel and offered him every support possible right through until the time he was able to return home.
“Our customer services team is also in contact with Mr Dyson to see if any further assistance can be provided.”
The management of the Paradisus del Rio D’Oro failed to respond to requests for a comment.
mosquito- Admin
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Re: Quasi 7000 dollari richiesti a una coppia inglese dal Paradisus de Oro(Guardalavaca) per un televisore rotto
Da albertico Gio 19 Giu 2014 - 18:19
Abbiamo la versione dell'albergo castrista sui fatti?
albertico- Messaggi : 3204
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Re: Quasi 7000 dollari richiesti a una coppia inglese dal Paradisus de Oro(Guardalavaca) per un televisore rotto
Da mosquito Gio 19 Giu 2014 - 23:52
albertico ha scritto:Abbiamo la versione dell'albergo castrista sui fatti?
beh..no me parece poi tan castrista ese hotel,
dato che è uno dei piu' lussosi di kuba,
e sin duda di gran lunga el primero de la costa guardalavaquense..
cmq los representates locali..no respondieron a las preguntas ...
The management of the Paradisus del Rio D’Oro failed to respond to requests for a comment.
mosquito- Admin
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Data d'iscrizione : 25.04.12
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Re: Quasi 7000 dollari richiesti a una coppia inglese dal Paradisus de Oro(Guardalavaca) per un televisore rotto
Da albertico Ven 20 Giu 2014 - 20:15
Castrista nel senso che almeno il 50% delle quote dovrebbe appartenere alla macchina statale Kastrista
albertico- Messaggi : 3204
Data d'iscrizione : 04.11.12
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Re: Quasi 7000 dollari richiesti a una coppia inglese dal Paradisus de Oro(Guardalavaca) per un televisore rotto
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